Plan B was put into effect. We searched the Internet for an already existing guide that we could comfortably steer our visitors to. We searched through hundreds of sites and read thousands of pages, but we could find no one site, guide or manual, that adequately dealt with the fundamental difficulty in a beginner's general guide to email and the Internet - In order to understand the beginner's guide, one would have to have accumulated enough know-how and experience that they would no longer be  a beginner. 

Of course, it would be a fairly simple task if the guide dealt with only one program, it is the number and variety of programs and formats that makes the task un-attainable. 

Plan C was finally decided on as a course of action. Present a very basic overview of email and the Internet - as non-specific to as many popular programs as possible. To accomplish this was as difficult as being as specific as possible. 

It was decided to steer our visitors to the BBC tutorials on email and Internet browsing. We note the reasons for this choice as follows. 

• It is a good basic instructional tutorial. 
• The differences and similarities in the cultures of Great Britain and the US exemplifies the differences and similarities of the wide verity of email programs. 
• The tutorial is "foreign" enough in terminology and visual presentation to cause one to pause and truly understand the concept
• And yet, the tutorial is familiar enough to anyone able to speak the English language (or a dialect) to easily understand - and to apply to any English based email program. 

With all the above in mind we present the following links:

The Beginner's Guide to e-mail   (BBC guide)

The Beginners Guide to the Internet (BBC guide)